Current system status information.

All Systems Operational

OneAtlas Data Portal

Operational

OneAtlas Data API Access

Operational

OneAtlas Data API BaseMap

Operational

OneAtlas Data API Orders

Operational

OneAtlas Data API OTF

Operational

OneAtlas Data API Search

Operational

OneAtlas Analytics Toolbox

Operational

GeoStore Order API

Operational

GeoStore Search API

Operational

OneAtlas Basemap Access

Operational

OneAtlas Basemap WMS

Operational

OneAtlas Basemap WMTS

Operational

Verde

Operational

External Services

Google Cloud

Status.io

3

Incidents Last 30 Days

1

Maintenances Last 30 Days

0

Active Maintenances

History (Last 30 days)

OneAtlas service disruptionService Disruption

Incident Status

Service Disruption


Components

OneAtlas Data Portal, OneAtlas Data API Access, OneAtlas Data API BaseMap, OneAtlas Data API Orders, OneAtlas Data API OTF, OneAtlas Data API Search, OneAtlas Analytics Toolbox, GeoStore Order API, GeoStore Search API, OneAtlas Basemap Access, OneAtlas Basemap WMS, OneAtlas Basemap WMTS, Verde


Locations

Airbus DS Geo, GCP



April 22, 2024 16:35 UTC
[Resolved] Dear user, The issue has been fixed and functionnality is now fully available. We apologize for the inconvenience. The OneAtlas team

April 22, 2024 10:12 UTC
[Investigating] Dear user, We are currently experiencing a service disruption du to an IT issue. Our technical team is actively working on its resolution. We are sorry for the inconvenience it might cause. The OneAtlas team
One Atlas Data Portal : back end downService Disruption

Incident Status

Service Disruption


Components

OneAtlas Data Portal, OneAtlas Data API Access, OneAtlas Data API BaseMap, OneAtlas Data API Orders, OneAtlas Data API OTF, OneAtlas Data API Search, OneAtlas Analytics Toolbox, GeoStore Order API, GeoStore Search API, OneAtlas Basemap Access, OneAtlas Basemap WMS, OneAtlas Basemap WMTS, Verde


Locations

Airbus DS Geo, GCP



April 5, 2024 10:27 UTC
[Resolved] Please be informed that the issue is now solved PNEO Information System is fully up and running.We are sorry for the inconvenience this may cause. Best regards, Operation’s Team

April 5, 2024 09:42 UTC
[Identified] Dear all Please be informed that, due some PNEO information system issue, order creation and follow up and production Chain are unavailable . We are sorry for the inconvenience this may cause. Best regards, Operation’s Team
PNEO MaintenancePlanned Maintenance

Description

Dear user, Please be informed that PNEO will be under maintenance on Thursday the 4th of April, between 13:00 UTC & 14:00 UTC due emergency security maintenance. unavailable : Accessibility to OneAtlas Data portal for order creation Accessibility to OneAtlas Data portal for order follow up We sincerely apologize for the inconvenience. Thank you for your understanding. The OneAtlas Team


Components

OneAtlas Data Portal, OneAtlas Data API Access, OneAtlas Data API BaseMap, OneAtlas Data API Orders, OneAtlas Data API OTF, OneAtlas Data API Search, OneAtlas Analytics Toolbox, GeoStore Order API, GeoStore Search API, OneAtlas Basemap Access, OneAtlas Basemap WMS, OneAtlas Basemap WMTS, Verde


Locations

Airbus DS Geo, GCP


Schedule

April 4, 2024 13:00 - April 4, 2024 14:00 UTC


April 4, 2024 14:29 UTC
[Update] end

April 4, 2024 14:29 UTC
[Update] start
Ordering workflow down for PNEOOperational

Incident Status

Operational


Components

OneAtlas Data Portal, OneAtlas Data API Access, OneAtlas Data API BaseMap, OneAtlas Data API Orders, OneAtlas Data API OTF, OneAtlas Data API Search, OneAtlas Analytics Toolbox, GeoStore Order API, GeoStore Search API, OneAtlas Basemap Access, OneAtlas Basemap WMS, OneAtlas Basemap WMTS, Verde


Locations

Airbus DS Geo, GCP



March 25, 2024 16:35 UTC
[Resolved] Dear all Please be informed that the problem is solved, the situation is back to nominal. We are sorry for the inconvenience this may have caused. Best regards, Operation’s Team

March 25, 2024 14:50 UTC
[Identified] Dear all Please be informed that the ordering workflow is down for Pleiades Neo. We are sorry for the inconvenience this may cause. Best regards, Operation’s Team