Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Tuesday 25th of November 2025, from 13:00 until 15:00 (UTC) due to an upgrade on our systems. During this maintenance window, the following functions for Pléiades Neo will be unavailable : * Order submission (Pléiades Neo Archive only) And the following functions for SPOT, Pléiades and Pléiades Neo will be delayed : * Order submission (Tasking and SPOT, Pléiades Archive ) * Processing and delivery * Catalog update We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Order Fulfilment, Catalog Update, .

Schedule

November 25, 2025 13:00 - November 25, 2025 15:00 UTC

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Tuesday 25th of November 2025, from 13:00 until 13:15 (UTC) due to an upgrade on our systems. During the operation, SPOT and Pléaides services will be unavailable (API, Portal) We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Order Submission, Order Fulfilment, Product Retrieval, .

Schedule

November 25, 2025 13:00 - November 25, 2025 13:15 UTC

Description

Dear OneAtlas user, We are currently facing disruptions on Pléiades Neo, Pléiades and SPOT ordering. A maintenance will be carried out between 10:00 and 11:00 UTC this morning. During this timeframe, the authentication to access our services will be perturbated. (Portal and API) We are sorry for the inconvenience it might cause. The OneAtlas customer technical support team Best regards

Components

Authentication, .

Schedule

November 13, 2025 10:00 - November 13, 2025 11:00 UTC