Current system status information.

All Systems Operational

Authentication

Operational

Order Submission

Operational

Order Fulfilment

Operational

Catalog Update

Operational

Notification

Operational

Product Retrieval

Operational

.

Operational

Scheduled Maintenance

OneAtlas maintenance and service interruptionPlanned Maintenance

Schedule

November 26, 2024 12:30 - 19:00 UTC

Components

Authentication, Order Submission, Order Fulfilment, Catalog Update, Notification, .

Description

Dear user, We would like to inform you that a scheduled maintenance on our systems (impacting SPOT, Pléiades and Pléiades Neo) will take place on 26/11 from 12h30 to 19h UTC. During this period, our OneAtlas service will be unavailable (portal access, archive and tasking order submission via Portal and API) Orders placed prior to the maintenance start date will be processed and delivered, with possible delays. We sincerely apologize for the inconvenience. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

1

Incidents Last 30 Days

1

Maintenances Last 30 Days

0

Active Maintenances

History (Last 30 days)

Pléiades Neo production delayed (Tasking) Degraded Performance

Incident Status

Degraded Performance


Components

Order Fulfilment




November 20, 2024 15:48 UTC
[Resolved] Dear user, The issue has been fixed and OneAtlas is now fully available. We apologize for the inconvenience. The OneAtlas Customer Technical Support Team

November 20, 2024 09:36 UTC
[Monitoring] Dear user, We are currently experiencing a production delays of Pléiades Neo Tasking orders since yesterday 08:00 pm UTC. (Pneo archive orders are no impacted) We are sorry for the inconvenience it might cause. The OneAtlas Customer Technical Support Team
OneAtlas maintenance Pléiades NeoPlanned Maintenance

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Tuesday, 12th November, due to an upgrade on our systems. During this timeframe, the following functions for Pléiades Neo will be unavailable : - Order submission (Archive & tasking) - Order tracking - Product processing - Notification - Product retrieval on MyData Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team


Components

Order Submission, Order Fulfilment, .



Schedule

November 12, 2024 13:00 - November 12, 2024 15:00 UTC


November 12, 2024 14:14 UTC
[Update] Scheduled maintenance is complete.

November 12, 2024 13:00 UTC
[Update] Scheduled maintenance is starting.