Description

We would like to inform you that a maintenance is planned on OneAtlas Platform on Tuesday, the 28nd of July, from 12:00 until 15:00 (UTC) due to an upgrade on our systems : During this timeframe, the following functions for Pléiades Neo will be unavailable : * Order submission (OneAtlas portal and API) * Processing and delivery * Order tracking (Archive and Tasking) We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Order Submission, Product processing, Order Fulfilment, .

Schedule

July 28, 2026 12:00 - July 28, 2026 15:00 UTC

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Wednesday, 22nd of July between 12:00 UTC and 15:00 UTC due to an upgrade on our systems. During this timeframe, the following Pléiades Neo services will be unavailable for both tasking and archive orders, as well as Living Library services: - Authentification via API - Ordering (via the OneAtlas portal and API) - Processing and delivery We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Authentication, Order Submission, Product processing, Order Fulfilment, Product Retrieval, .

Schedule

July 22, 2026 12:00 - July 22, 2026 15:00 UTC

Description

Dear User, We would like to inform you that a maintenance is planned today on Monday 06th July from 12:20 up to 13:00 During this timeframe, the product retrieval via FTP (Geodelivery) will be unavailable Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Product Retrieval, .

Schedule

July 6, 2026 12:20 - July 6, 2026 13:00 UTC

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Thursday, the 2nd of July, from 12:30 until 14:30 (UTC) due to an upgrade on our systems : During this timeframe, the following functions for Pléiades & SPOT will be delayed, for tasking and archive orders, and for Living Library services : - Ordering : (OneAtlas portal and API) - Processing and delivery We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Order Submission, Order Fulfilment, Catalog Update, Notification, .

Schedule

July 2, 2026 12:30 - July 2, 2026 14:30 UTC

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Thursday, the 2nd of July, from 12:00 until 14:00 (UTC) due to an upgrade on our systems : During this timeframe, the following functions for Pléiades Neo will be delayed, for tasking and archive orders, and for Living Library services : - Ordering : (OneAtlas portal and API) - Processing and delivery We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Order Submission, Order Fulfilment, Catalog Update, Notification, .

Schedule

July 2, 2026 12:00 - July 2, 2026 14:00 UTC

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Tuesday, the 30th of June between 11:45 UTC and 16:00 UTC due to an upgrade on our systems. During this timeframe, the following functions will be unavailable for PleiadesNeo, Pleiades & SPOT, as well as Living Library services: - OneAtlas portal and API - Order submission - Production We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team

Components

Authentication, Order Submission, Product processing, Order Fulfilment, Catalog Update, Notification, Product Retrieval, .

Schedule

June 30, 2026 11:45 - June 30, 2026 16:00 UTC