Current system status information.

All Systems Operational

Authentication

Operational

Order Submission

Operational

Product processing

Operational

Order Fulfilment

Operational

Catalog Update

Operational

Notification

Operational

Product Retrieval

Operational

Basemap streaming

Operational

.

Operational

1

Incidents Last 30 Days

0

Maintenances Last 30 Days

0

Active Maintenances

History (Last 30 days)

OneAtlas maintenance SPOT/Pléiades/PléiadesNeoPlanned Maintenance

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Wednesday 4th of March from 13:00 until 15:00 (UTC) due to an upgrade on our systems : During this timeframe, the following functions for SPOT, Pléiades and Pléiades Neo will be unavailable, for tasking and archive orders, and for Living Library services : - Authentication - Ordering : (OneAtlas portal and API) - Processing and delivery We would like to apologize for this inconvenience. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team


Components

Authentication, Order Submission, Product processing, Product Retrieval



Schedule

March 4, 2026 13:00 - March 4, 2026 15:00 UTC


March 2, 2026 13:13 UTC
UPDATE

Dear User, We would like to inform you that the scheduled maintenance has been canceled and will be postponed to a later date. We will keep you updated with further details as soon as they are available. Thank you for your understanding. Best regards The OneAtlas Customer Technical Support Team
Service Disruption : Spot and Pléiades Partial Service Disruption

Incident Status

Partial Service Disruption


Components

Order Fulfilment, Notification




February 27, 2026 15:18 UTC
RESOLVED

The problem is solved and the situation is back to nominal. We are sorry for the inconvenience this may have caused.

February 27, 2026 09:50 UTC
IDENTIFIED

Dear Users We are currently experiencing disruptions with SPOT and Pléiades orders. Our teams are working to resolve the issue promptly. Best regards, The OneAtlas Customer Technical Support Team Should you have any question on this matter, please do not hesitate to contact: intelligence-customertechnicalsupport@fr.airbus.com
OneAtlas maintenance SPOT/Pléiades - February 24thPlanned Maintenance

Description

Dear User, We would like to inform you that a maintenance is planned on OneAtlas Platform on Tuesday 24th of February 2026, from 12:45 until 19:00 (UTC) due to an upgrade on our systems. During the operation, the following SPOT and Pléiades services will be delayed (API, Portal) - Ordering (Tasking and Archive) - Processing and delivery - Notification We would like to apologize for this inconvenience and will keep you informed as soon as the maintenance is completed. Thank you for your understanding. Best regards, The OneAtlas Customer Technical Support Team


Components

Product processing, Order Fulfilment, Notification, .



Schedule

February 24, 2026 12:45 - February 24, 2026 19:00 UTC


February 24, 2026 17:55 UTC
UPDATE

Scheduled maintenance is complete.

February 24, 2026 12:44 UTC
UPDATE

Scheduled maintenance is starting.